Step By Step Instructions On How To Submit A Short Sale To Trademark


Download Instructions (PDF)    Click here to download

Getting Started

Visit www.trademarkshortsale.com and create an account by entering your Name and Email address in the lower, right-hand corner. Then select “Gain Access Now.”

NOTE: You will receive an email confirmation containing your username and temporary password. It will be titled “Access Activated.” To update password, go directly to www.shortsalesubmit.com.

Submitting the Short Sale File

You will be re-directed to www.shortsalesubmit.com where the short sale information will be entered and submitted. There is a submission wizard available to guide you along the way. To begin, click “Next” in the lower, right corner.

Owner Information

Here you will enter information regarding subject property, owner and contact information. All fields in bold are required. Once complete, click “Next” to continue

Property Information

In this section, you will enter property details such as property type, features, and conditions. Click “Next” to continue

Mortgage Information

Here you will enter the 1st mortgage information (lender, account number, monthly payment, etc.), as well as a 2nd and 3rd mortgage/HELOC when applicable.

You’ll also have space to include other payments such as HOA, special assessments, and property taxes. Click “Next” to continue.

Short Sale Information

This is where you can enter miscellaneous information such as seller financial documents available, current occupancy status and access info.

You’ll notice several questions below the Offer Price field. If yes, please select the box so that a “check-mark” appears or enter comments in any vacant fields.

Once this section has been completely filled out, click on “Submit Short Sale” in the lower, right corner.

Generate Paperwork

Although the title of this section says “generate paperwork,” we do not currently use this feature. Simply Log-out.

Your File Has Been Successfully Created

The short sale information has been successfully submitted to Trademark Loss Mitigation.

At this time, you can submit a short sale on a new property or log out by clicking either icon in the bottom, right screen.

We Obtain the Documents from Your Client

We will then contact your client (homeowner) directly to obtain all the necessary and lender specific short sale documents.

You may track the status of this file by logging into Open Road at app.realeflow.com. Your username and password are required. You and your client will also receive weekly updates by email as to the status of the short sale progress.

Logging Into Your Back Office

You may track the status of this file by logging into Open Road at app.realeflow.com. Your username and password are required. You and your client will also receive weekly updates by email as to the status of the short sale progress.

***Returning users: You may go directly to www.shortsalesubmit.com to begin and simply provide username and password. It is not necessary to set up a new account. ***

***ONLY USE WWW.SHORTSALESUBMIT.COM FOR NEW FILES. DO NOT ENTER A NEW FILE FROM YOUR BACK OFFICE***